Asset Services
The 24-7 Approach
At Vesta, significant resources are devoted to ascertaining the needs of our apartment residents. We view the business of renting apartments similar to a 24-7 retail business, where the apartment community is the store and the residents are the customers. As such, the customers (residents) have a varied choice among communities in the marketplace. Vesta devotes 24-7 attention to management, sales and marketing efforts. We want our residents to feel a comfortable connection with the Vesta brand of experience and become a valued part of our extended family. We create warm and enthusiastic relationships with new prospects and existing residents. Prompt resolution of resident needs reinforces our 24-7 commitment to our owners and our residents. We proactively monitor lease activity and renew existing tenancies well in advance of expiration minimizing resident turnover, further enhancing the Vesta brand and commitment.
Much of the capital improvement work that Vesta undertakes includes investment in community improvements that are highly visible, useful and significantly meaningful to residents including: landscaping, pool upgrades, kitchen, bath and lighting improvements. Residents highly value and gladly pay more for a product that is fresh, clean and inviting. Vesta enhances the resident experience through excellence in service geared toward the resident and improvements to the property. Vesta’s significant industry relationships with a myriad of nationwide vendors and subcontractors provide exceptional ROI to property owners and residents alike.
Vesta is a fully integrated property management group. Vesta provides a full range of professional real estate management services, including property management, construction and renovation, asset acquisition and syndication, accounting and professional education.
